The Institute of Banking Personnel Selection (IBPS) has released the official notification for the IBPS Clerk (CRP CSA XV) Recruitment 2025, announcing 10,277 vacancies for Customer Service Associate (CSA) posts across 11 public sector banks in India, excluding the State Bank of India. This recruitment drive, part of the Common Recruitment Process (CRP CSA-XV), offers a significant opportunity for graduates seeking a stable career in the banking sector. Below is a detailed overview of the recruitment process, eligibility criteria, exam pattern, and other essential details presented in a structured table format.
| Category | Details |
|---|---|
| Recruitment Name | IBPS Clerk (CRP CSA XV) Recruitment 2025 |
| Conducting Authority | Institute of Banking Personnel Selection (IBPS) |
| Post Name | Customer Service Associate (CSA), previously known as Clerk |
| Total Vacancies | 10,277 posts across 11 Public Sector Banks |
| Participating Banks | Bank of Baroda, Canara Bank, Indian Overseas Bank, and 8 others (excluding SBI) |
| Notification Release Date | July 31, 2025 |
| Application Period | August 1, 2025, to August 21, 2025 |
| Official Website | www.ibps.in |
| Eligibility Criteria | |
| – Educational Qualification | A Bachelor’s degree in any discipline from a recognized university or equivalent qualification recognized by the Central Government. Candidates must possess a valid mark sheet/degree certificate at the time of registration, indicating the percentage of marks obtained. |
| – Age Limit | 20 to 28 years as of August 1, 2025 (born between August 2, 1997, and August 1, 2005, inclusive). Age relaxation applies as per government norms: SC/ST (5 years), OBC (3 years), PwD (10 years), Ex-Servicemen (5 years), etc. |
| – Computer Literacy | Knowledge of computer operations is mandatory. |
| – Language Proficiency | Candidates must be proficient in reading, writing, speaking, and understanding the official language of the State/UT they are applying for. A Local Language Proficiency Test (LLPT) is mandatory post-Mains. |
| Application Process | |
| – Mode | Online only via www.ibps.in |
| – Steps to Apply | 1. Visit the official website and click on “CRP CSA-XV Apply Online.” |
| – Application Fee | General/EWS/OBC: ₹850 |
| Selection Process | |
| – Stages | 1. Preliminary Exam (Online) |
| – Preliminary Exam Dates | October 3, 4, and 10, 2025 |
| – Main Exam Date | November 28, 2025 |
| Exam Pattern | |
| – Preliminary Exam | Online, 100 marks, 60 minutes |
| – Main Exam | Online, 200 marks, 120 minutes (revised) |
| Syllabus | |
| – Preliminary Exam | English Language (Reading Comprehension, Grammar, Vocabulary), Numerical Ability (Arithmetic, Data Interpretation), Reasoning Ability (Puzzles, Seating Arrangement, Syllogism). |
| – Main Exam | Adds General/Financial Awareness (Banking, Current Affairs), Computer Aptitude (Basics of Hardware, Software, Internet). |
| Salary Structure | Basic Pay: ₹24,050–₹64,480 with increments (₹24,050-1340/3-28070-1650/3-33020-2000/4-41020-2340/7-57400-4400/1-61800-2680/1-64480). Includes allowances: Dearness Allowance, House Rent Allowance, Medical Allowance, Transport Allowance. In-hand salary: ₹29,000–₹32,000/month. |
| Vacancy Distribution | State-wise and category-wise distribution available in the official notification. High-vacancy states include Uttar Pradesh and Maharashtra. Compared to 2024 (11,826 vacancies), 2025 has fewer openings. |
| Key Changes in 2025 | – Post renamed from Clerk to Customer Service Associate (CSA). |
| Important Notes | – Candidates must ensure accurate credit records to avoid disqualification. |
This recruitment offers a promising career path with a structured selection process and competitive salary. Candidates are advised to review the official notification on www.ibps.in for state-wise vacancies and detailed guidelines before applying.
